Data & Technology Analyst

Literacy Mid-South

Job Title: Data & Technology Analyst

As a member of the Information Management team, the Data & Technology Analyst will support Literacy Mid-South, partners, and clients to manage and use educational data and technology to continuously improve literacy outcomes in Shelby County, Tennessee. This position will support Literacy Mid-South’s vision for 100% literacy across the Mid-South.


Summary of responsibilities:


●  Manage Student Information Systems and other data systems.

●  Write SQL queries to retrieve and merge data from multiple data sources.

●  Write scripts to enhance the functionality of in-house software systems.

●  Respond to data and report requests from different levels of internal and external
stakeholders in a timely manner.

●  Support processes and strategies for collecting, managing, and reporting data at the Out-of-School Time partnership network, program, and student levels.

●  Support processes and strategies for collecting, managing, and reporting data for the adult learning program.

●  Support evidence-based processes toward improving student outcomes.

●  Support partner organizations in their use of data and technology through training,
coaching, and customer service.

●  Provide IT support for LMS systems.




●  Bachelor’s degree in relevant field required, including but not limited to Management Information Systems, Information Technology, Educational Technology, and a Social Science field with adequate quantitative and technology preparation.

●  One year or more experience in data analytics and 3 years of professional experience.

●  Working knowledge of DBMS and writing SQL queries.

●  Knowledge of JavaScript or another scripting language.

●  Ability to learn and adapt to new technology tools quickly.

●  Experience preparing and reporting descriptive data to non-technical people in clear verbal and written narrative, tabular, and graphical formats.

●  Demonstrated experience working with medium to large datasets using MS Excel and/or MS Power BI or another BI tool is a plus.

●  Experience with CRM databases is a plus.

●  Ability to maintain strict data privacy and confidentiality.

Qualities and Requirements:

●  Strong problem-solving skills.

●  Interest in improving literacy outcomes of children in Memphis & Shelby County, TN.

●  Strong attention to detail, ability to meet deadlines, ability to operate with limited

●  Proven ability to collaborate and communicate with team members.

●  Customer service aptitude.

●  Passion for literacy.

●  Available to work evenings and weekends as required.

●  Required reliable transportation and proof of automobile insurance.

●  Able to lift 30 pounds.

●  Able to sit or stand for extended periods of time.

Salary/Compensation: $50,000 to $55,000 annually


Please send resume and cover letter demonstrating how you meet the qualifications for this position to:

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Literacy Mid-South

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